Some guy got his $3500 guitar broken by the chimps at United Airlines who handle the baggage and he responded in a clever way…WITH THE POWER OF SONG.
Good for Dave Carroll, the guy in the video. At the same time, I can’t fault United for smashing the guitar. Did we really need another country music act complaining about the travails of life? I’m thinking not.
A similar thing happened to me on Continental, but the polka song “Continental Gives Me Bad Vibrations” about a destroyed Fleshlight didn’t quite resonate with the audience. But I’ll never forget that day. Or how mediocre it was f’ing an accordion in its stead.
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July 8, 2009
#1
United does not handle baggage very well. Pretty much every flight my wife and I take starts or ends with United or is completely carried by United unfortunately (we live in the midwest – WI), and our luggage looks like it’s been dragged behind the planes instead of stowed! They are always exceptionally wet when it’s raining too, like the cargo holds leak or something!! They do suck at luggage handling – no doubt.
July 11, 2009
#2
Well done. This along with other inputs will make necessary changes in many areas. Perfect.
July 11, 2009
#3
Airlines, commercial carriers and many other operations depending on and serving the public need to learn the 3 R’s. They can’t build there repuatation on carelessness and stupidity.
September 19, 2009
#4
i hope people can try some japanese, hongkong, korean or singapore airlines.it is a really different world. some of the US airlines are having a really horrible customer service.
1. have to spend a lot time to deal with answer machines in order to get a real human being.
2. people are careless,