Comments on: United Airlines breaks dude's guitar, he writes song

By: quotes

quotes — Fri, 09 Sep 2011 23:40:21 +0000

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By: bill

bill — Sat, 19 Sep 2009 12:53:57 +0000

i hope people can try some japanese, hongkong, korean or singapore airlines.it is a really different world. some of the US airlines are having a really horrible customer service.
1. have to spend a lot time to deal with answer machines in order to get a real human being.
2. people are careless,

By: stan

stan — Sat, 11 Jul 2009 23:18:15 +0000

Airlines, commercial carriers and many other operations depending on and serving the public need to learn the 3 R's. They can't build there repuatation on carelessness and stupidity.

By: stan

stan — Sat, 11 Jul 2009 23:07:49 +0000

Well done. This along with other inputs will make necessary changes in many areas. Perfect.

By: AteIsEnough

AteIsEnough — Wed, 08 Jul 2009 13:31:24 +0000

United does not handle baggage very well. Pretty much every flight my wife and I take starts or ends with United or is completely carried by United unfortunately (we live in the midwest – WI), and our luggage looks like it's been dragged behind the planes instead of stowed! They are always exceptionally wet when it's raining too, like the cargo holds leak or something!! They do suck at luggage handling – no doubt.