PSNgate continues to drag on with no solution or satisfaction in sight
Matt Hawkins Not sure about the rest of you, but I had to waste a good chunk of my day at the bank, with a conversation that started out with “So I have a PlayStation 3, and…”
It’s now day seven and the PlayStation Network is still down. What the hell, right? The jokes that were flying fast and furious on Twitter yesterday are no more; now the mood is flat-out anger and fear. Mostly due to Sony’s rather arrogant response finally sinking in… gee, you screwed up and now we have to waste valuable time and energy contacting a bunch of credit agencies? There’s also the matter of their increasingly lame excuses. As Joystiq reported, Sony claimed that: “”It was necessary to conduct several days of forensic analysis, and it took our experts until yesterday to understand the scope of the breach.”
The scope of the mess has also been finally realized, as it became 11pm news across the country last night, as everyone from CNN to CNBC to FOX News had their spin. Naturally, all this nonsense has gotten the attention of those who are desperate to look like heroes, i.e. lawmakers. Connecticut Senator Richard Blumenthal decided to write an angry letter to the President and CEO of Sony Computer Entertainment demanding an explanation. As Destructoid reports: “Although the breach occurred nearly a week ago, Sony has not notified customers of the intrusion, or provided information that is vital to allowing individuals to protect themselves from identity theft, such as informing users whether their personal or financial information may have been compromised.”
Meanwhile in California, we have our first class-action lawsuit on the behalf of 70+ million PSN customers whose info has been compromised. Gamasutra has the details, but law firm’s description of what happened, which they described as “one of the largest data breaches in the history of the internet” pretty much tells you all that you need to know as far as how they’re approaching the matter.
It gets even better for Sony! Kotaku just published a report that states that Sony stands to lose 24 BILLION dollars from the fiasco.
On the positive side… those who subscribe to Hulu Plus are going to be credited for all the time they aren’t able to access their service. Gee, thanks?
As for myself, like I noted at the top, I had to go to my bank and explain the whole situation (though I didn’t have to say too much, due to an email there everyone received in the morning) and ask to have my credit card (which is attached to my debit card) numbers changed. I also had to change the passwords to various other sensitive “things”; basically I shared the same one to access my PSN account with anything else important… or at least things that was related to my finances. So that there was another couple of hours, of changing a ton of passwords, into something totally unique in each instance. It’s obviously the right thing to do, but SUCH a pain in the ass.
We’ll keep you all posted., though it’s easy to see how things will pan out: PSN will eventually turn back on, more stupid excuses will be bandied about by Sony, eventually all the lawmakers and frivolous lawsuits will eventually fade away, and we’ll have even MORE annoying and effective PS3 firmware updates to worry about. Oh, and a couple more videos like this one will be produced…
And this one…
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